Submit a request – Knighthood Help and Support

Your email address

Please do not add more than 100 characters here. If you wish to share more information with us, please add it to the "Description" box below.

Please enter the details of your request and make sure you include the email address associated with your game account. A member of our support staff will respond as soon as possible.

What is your Player/Unique ID?

You can find your Unique ID in the ⚙️ game settings and/or your player profile

Please select an issue that you are having

Please select an issue you are having. Selecting the correct topic allows us to help you faster.

Please select an issue that you are having

Please select an issue you are having. Selecting the correct topic allows us to help you faster.

What kind of problem do you have with your account?(optional)

Please choose the best option below.

What type of Ban do you have?(optional)

Please choose what kind of data related question you have.

NOTE: This selection is ONLY for GDPR, CCPA or similar related topics. Using those fields for non data-related questions will not help you to get an answer faster.

What kind of problem are you experiencing with login?(optional)

What kind of help do you need with the account?(optional)

What is your login type (Facebook or Google)?(optional)

If you want to link both, please choose Facebook.

What kind of login are you using?(optional)

Please choose what kind of login are you using to access the game? Facebook, Google, Miniclip or is it a Guest account.

What kind of game related issue are you having?(optional)

Please choose the best option(optional)

Please specify your question(optional)

This option is for players who need help with the social clubs available in our games. If your question is about golf clubs, please go back a step and select a different option.

Would you like to leave feedback or a suggestion?(optional)

Please choose the issue you are having with your in-game currency(optional)

Please choose the best option(optional)

What issue are you currently facing with minigames?(optional)

Please select the minigame that you're playing(optional)

What issue are you facing with your game friends?(optional)

Please specify your update related question(optional)

Please choose the best option for you

What type of purchase is your issue related to?(optional)

What issue are you facing with your in-game purchase?(optional)

Please choose type of issue you are having with the purchase(optional)

Please bear in mind that this option is only for purchases made with real money.

Please specify what kind of question do you have with subscriptions:(optional)

What was the payment provider / method you used to make the purchase?(optional)

Please choose the payment provider (iTunes, Google Play, Xsolla, Facebook)

What was the name of the Deal/Promotion?(optional)

Please let us know, what was the deal/promotion you purchased or tried to purchase.

What kind of inappropriate behaviour did you notice?(optional)

What is the User ID of the user you are reporting?(optional)

What kind of technical problem are you experiencing with the game?(optional)

Please choose the most accurate option, and before submitting a ticket, make sure you've updated to the latest version:

What is your Device ID?(optional)

What is the version of the game?(optional)

Can you please specify, what's the version of the game you were playing when the issue occurred?

Please tell us the model of your device (for example iPhone 6) that you used when the problem occurred.(optional)

What is the model of your device?

What is the model of your device?(optional)

Please tell us the model of your device (for example iPhone 6) that you used when the problem occurred.

What is your operating system?(optional)

What was the operating system of your device, when the problem occurred?

What is the version of your operating system?(optional)

What was the version of your operating system (i.e iOS 10.3.3) when the problem occurred?

What is your location (Country and State/Province)?(optional)

In which country and State/Province were you, when you were playing the game?

What is the version of your operating system?(optional)

What was the version of your operating system (i.e iOS 10.3.3) when the problem occurred?

What platform are you playing on?(optional)

What is your username?(optional)

Please enter your game's username. If you don't have one please leave blank

Was this ticket submitted in game? (optional)

Attachments(optional)

Add file or drop files here